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2005 Ohio Quality Dealer of the Year

2005 winner Don Sitts from Don Sitts Auto Sales, Inc. in Cuyahoga Falls, OH.

OIADA is proud to announce that its choice for State Quality Dealer of the Year Award is Don Sitts of Don Sitts Auto Sales Inc. Don Sitts Auto Sales began in August of 1990 with a building, a few cars and even fewer employees but, as word of mouth traveled, his business began to grow along with his team of 43 employees. In 1996 Don Sitts received the Cascade CDL, Inc. Business Growth Award because of the increase in employees and sales during his first five years of business.

In his now fifteen years of operation Don Sitts Auto Sales has matured into a complete Used Vehicle Dealership that resembles, in every aspect, the operation of a New Vehicle Franchise. Many dealers, both new and used, look to Don Sitts as a mentor to the used vehicle sales business as he has now set a new standard in the automotive business. Don Sitts has enjoyed true success in his enterprise as sales have risen from over one million dollars to almost $30 million during this past year.

Service is job #1 at Don’s agency which is evidenced by the on site service department operation which employees a total of eight certified ASE mechanics, together with the most recent diagnostic equipment which enables this service center to address all of his customers needs from the basic lube, oil and filter to complete engine overhauls.

Don realizes the importance of giving back to the community that has been so instrumental in his success by donating to the schools, their activities and scholarship funds. A loyal sponsor to the youth leagues throughout the year and a contributor to the Boy Scouts of America. But it doesn’t stop there. In addition to his youth support, he is also involved with the Cancer Society, Salvation Army, Local Churches, Hospitals, Fire, Police and also maintains membership with the local chapter of the F.O.P.

With a repeat and referral customer base of 75 to 80% Don Sitts Auto Sales, Inc. has succeeded in making the purchase of a motor vehicle a true enjoyable experience. Because of his many accomplishments and his dedication to improving our industry we congratulate Don Sitts as our Quality Dealer of the year.